PRIVACY POLICY
Effective Date: July 21, 2026
Last Updated: July 21, 2026
This Privacy Policy describes how Osen Urban Table ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you visit https://www.osenurbantable.com (the "Site"), make a reservation, join our mailing list, purchase a gift card, or otherwise interact with our services.
We are committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable laws.
INFORMATION WE COLLECT
Depending on how you use our Site, we may collect the following categories of information.
Information You Provide
You may voluntarily provide us with:
Name
Email address
Phone number
Billing information (when applicable)
Reservation details
Gift card purchases
Marketing newsletter sign-ups
Customer inquiries and communications
Information Collected Automatically
When you visit our Site, we may automatically collect information including:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of access
Referring website
General location information
Site interactions
This information helps us improve our website, services, and guest experience.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies, pixels, web beacons, tags, and similar technologies to:
Operate and secure our website
Remember your preferences
Analyze website traffic
Measure marketing performance
Improve user experience
Where required by applicable law, we obtain consent before placing non-essential cookies on your device.
You may manage your cookie preferences through your browser settings or our cookie consent banner, where available.
HOW WE USE YOUR INFORMATION
We use your information to:
Process reservations
Process gift card purchases
Respond to customer inquiries
Provide customer support
Improve our website and services
Personalize your experience
Detect fraud and maintain website security
Comply with legal obligations
Send promotional emails when you have opted in
Measure advertising and marketing performance
THIRD-PARTY SERVICES
We may use trusted third-party service providers, including:
Squarespace (website hosting)
Google Analytics (website analytics)
Reservation platforms
Payment processors
Email marketing providers
These providers receive only the information necessary to perform services on our behalf and are required to safeguard your information.
GOOGLE ANALYTICS
We use Google Analytics to better understand how visitors use our website.
Google may collect information such as:
Pages viewed
Time spent on pages
Device information
Browser information
General geographic region
Google Privacy Policy:
https://policies.google.com/privacy
Google Analytics Opt-Out:
https://tools.google.com/dlpage/gaoptout
BEHAVIORAL ADVERTISING
We may use cookies and similar technologies to provide advertisements that may be relevant to your interests.
You may opt out through:
https://optout.networkadvertising.org/
SHARING OF INFORMATION
We do not sell your personal information for monetary value.
We may share information:
With trusted service providers
With reservation and payment providers
To comply with applicable laws
To protect our legal rights
During a business merger, acquisition, or asset sale
DATA RETENTION
We retain personal information only as long as reasonably necessary to:
Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements
CALIFORNIA PRIVACY RIGHTS
California residents may have the right to:
Know what personal information we collect
Access their personal information
Correct inaccurate personal information
Request deletion of personal information
Request information about how their data is used
Opt out of certain sharing for cross-context behavioral advertising, where applicable
Receive equal service regardless of exercising privacy rights
To exercise these rights, please contact us using the information below.
CHILDREN'S PRIVACY
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
DATA SECURITY
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
The Last Updated date above indicates when this policy was most recently revised.
CONTACT US
Osen Urban Table
7300 Great Park Blvd., Suite A
Irvine, CA 92618
Email: marketing@theosengroup.com